Returns & Exchanges

At Kiokii and..., we want you to love your beauty routine. If you are not completely satisfied with your purchase, you may return unopened and unused products within 14 days of delivery.

1

Contact Support

Email our customer care team with your order number and the list of items you wish to return to receive a Return Authorization.

2

Prepare Package

Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship Items

Affix the provided shipping label to your package and drop it off at any authorized courier location.

4

Receive Refund

Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing